PRIVACY POLICY

Privacy Policy for Pasadena Pool Cleaning and Repairs Lead Generation Website

Last Updated: September 25, 2025


Pasadena Pool Cleaning and Repairs, a lead generation service based in California, USA, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.pasadenapoolcleaningandrepairs.com or engage with our services, in compliance with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable U.S. laws.


1. Information We Collect

We collect information to provide lead generation services, connecting you with relevant businesses or professionals. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, mailing address, or other contact details you provide when submitting forms, requesting quotes, or interacting with our services.
  • Business-Related Information: Details about your business needs, preferences, or project specifications (e.g., home improvement, financial services) to match you with appropriate providers.
  • Automatically Collected Data: IP address, browser type, device information, pages visited, and usage patterns via cookies, web beacons, or analytics tools.
  • Third-Party Data: Information from partners or affiliates when you engage with co-branded services or referrals.

We do not collect sensitive personal information (e.g., Social Security numbers, financial account details) unless explicitly required and consented to for specific services.


2. How We Collect Information

We collect data through:

  • Forms and Submissions: When you fill out contact forms, request quotes, or sign up for newsletters.
  • Website Interactions: Through cookies, pixels, and analytics tools like Google Analytics to track site performance and user behavior.
  • Third-Party Sources: From business partners, advertising networks, or public databases to enhance lead matching.
  • Direct Communication: Via email, phone, or live chat when you contact us.


3. How We Use Your Information

We use your data to:

  • Generate and distribute leads to relevant service providers or businesses in our network.
  • Respond to inquiries, provide customer support, and fulfill your requests.
  • Personalize your experience on our website and tailor content or offers.
  • Analyze website usage to improve functionality, user experience, and marketing efforts.
  • Comply with legal obligations or resolve disputes.
  • Send promotional emails or updates (with your consent, where required).


4. How We Share Your Information

As a lead generation service, sharing your information is integral to connecting you with providers. We may share your data with:

  • Service Providers: Businesses or professionals in our network (e.g., contractors, financial advisors) to fulfill your request for quotes or services.
  • Affiliates and Partners: Third-party companies that co-market or refer services, with your consent.
  • Vendors: Analytics, hosting, or marketing providers (e.g., Google, Mailchimp) who assist in operating our website, bound by strict confidentiality agreements.
  • Legal Authorities: When required by law, such as in response to subpoenas, court orders, or to protect our rights.

We do not sell your personal information for monetary compensation. However, under CCPA/CPRA, sharing data for lead generation may constitute a "sale" or "sharing" for targeted advertising. You have the right to opt out (see Section 7).


5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality (e.g., remembering preferences).
  • Track usage for analytics and performance insights.
  • Deliver targeted ads based on your interests.

You can manage cookie preferences via your browser settings or our website’s cookie consent tool. Disabling cookies may limit some site features.


6. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

  • Encryption for data transmission (e.g., SSL/TLS).
  • Secure storage with access controls.
  • Regular security audits of our systems.

However, no online system is 100% secure. We cannot guarantee absolute protection but strive to mitigate risks.


7. Your Rights Under California Law

As a California resident, you have the following rights under CCPA/CPRA:

  • Right to Know: Request details about the personal information we collect, use, or share.
  • Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal obligations).
  • Right to Opt-Out: Opt out of the sale or sharing of your data for targeted advertising.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising these rights (e.g., denying services or charging different prices).

To exercise these rights, contact us at [Insert Email Address] or [Insert Phone Number]. We will verify your identity and respond within 45 days (extendable to 90 days if needed).


8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., completing lead generation, legal compliance). Typically, data is deleted within 2 years of inactivity unless required by law or for ongoing services.


9. Third-Party Links

Our website may contain links to third-party sites (e.g., service providers). We are not responsible for their privacy practices. Review their policies before sharing information.


10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have such data, contact us immediately to request deletion.


11. Changes to This Privacy Policy

We may update this policy to reflect legal or operational changes. Updates will be posted on our website with the “Last Updated” date revised. Significant changes will be communicated via email or site notice, where required.


12. Contact Us

For questions, concerns, or to exercise your privacy rights, reach us at:

  • Email: pasadenapoolcleaningandrepairs@gmail.com
  • Phone: [Insert Phone Number]
  • Mailing Address: [Your Company Name], [Insert Address], Ventura County, CA [Zip Code]

By using our website or services, you acknowledge and agree to this Privacy Policy. For California-specific inquiries, we comply with all CCPA/CPRA requirements to ensure transparency and control over your data.

This Privacy Policy explains how we collect, use, and share information when you use our website (the “Site”). By using the Site, you consent to the practices described in this policy.


1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a contact or quote form
  • Request to be connected with a service provider
  • Communicate with us by email, phone, or through the Site


This may include:

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Service-related details


We may also collect non-personal information such as:

  • Browser type
  • IP address
  • Referring website
  • Date/time of access


2. How We Use Your Information

We use your information to:

  • Connect you with third-party service providers
  • Respond to inquiries and provide requested services
  • Improve the Site’s content and user experience
  • Send limited follow-up communications


We do not sell your information to third parties. However, by submitting your information, you consent to us sharing it with third-party service providers relevant to your request.


3. Sharing with Third Parties

We may share your information with:

  • Independent service providers for the purpose of fulfilling your service request
  • Platform or software providers used to manage leads (e.g., CRM systems)
  • Legal authorities, if required to comply with legal obligations or protect rights


All third-party providers are responsible for their own data handling and privacy practices.


4. Cookies & Tracking Technologies

We may use cookies or similar technologies to improve site performance, analyze usage, or remember user preferences. You can disable cookies through your browser settings.


5. Data Security

We take reasonable steps to protect your personal information but cannot guarantee absolute security. No method of online transmission or storage is 100% secure.


6. Your Rights & Choices

You may:

  • Request a copy of the data we have about you
  • Ask us to delete your personal information
  • Opt out of communications at any time

To do so, contact us at pasadenapoolcleaningandrepairs@gmail.com.


7. Children’s Privacy

This Site is not intended for use by children under the age of 18. We do not knowingly collect information from children.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: pasadenapoolcleaningandrepairs@gmail.com
Phone: 626-606-1956

 Lead Form Disclaimer

Here is a sample disclaimer to display near your lead capture forms (quote request, contact forms, etc.):



Disclaimer: By submitting this form, you agree to be contacted by  Pasadena Pool Cleaning and Repairs or our partner service providers via phone, email, or text message regarding your request. Your information will be shared only with third parties relevant to your inquiry. You understand that www.pasadenapoolcleaningandrepairs.com is not the service provider and does not guarantee the outcome, pricing, or availability of services. Standard messaging rates may apply.